ITL World is in a literal sense part of our team. They know travel! They understand our needs and our specific requirements and in an age of technology and machines, they provide us with a professional, efficient, personalized service. We know that we can contact them at any time, with any query/challenges and they will solve it for us.
ITL World have been proactive in bringing savings through effective vendor management and explored saving opportunity both at transaction level as well as on our annualized travel spend. They have customized MIS reports based on our requirements which has helped us manage our travel budget in a very effective manner.
They have always provided exceptional service not limited to normal situation but also in emergency situations including natural disasters, political, medical etc. Their after office support deserves special praise and recognition. The key point to make note of is their leadership team is actively involved in such situation.