Privacy Policy

ITL WORLD

ITL World Privacy Statement

ITL World is dedicated to protecting your privacy on-line. The following privacy statement outlines how individual information will be handled by ITL World while using our services. Protection of individual privacy is a primary concern, ITL World has created this privacy statement to demonstrate our firm commitment to privacy.

Information Collected and Stored Automatically

For site management functions, information is collected for analysis and statistical purposes. This information is not reported or used in any manner that would reveal personally identifiable information and will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings.

How ITL World Collects Personal Information and Uses It

Our Web site logs do not collect personally identifiable information, and we make no attempt to link them with the individuals that browse the ITL World Portal. But in some cases, you are required to provide personal information when you choose to make a purchase or sign up for services:

Online Purchase

If you purchase tickets through our site, you provide Personal Identifiable information such as name, credit card number, expiry date, address, email address, telephone number and the names of the passengers travelling. We require this information to process, fulfil and confirm your reservations and transactions.

Member Registration

If you choose to become a registered member, you must provide your name, address, telephone number, e-mail address, login name, and password. This is to complete reservations, allow customer service contact, and customize site content.

Domain Names and Internet Protocol Address

We automatically collect the IP Address, browser type, operating system, date and time, and Web pages accessed to measure site usage and improve content.

Cookies

To better serve our users we use "cookies" to customize your browsing experience. Cookies created on your computer do not contain personally identifying information. You can refuse or delete cookies using standard browser methods.

Legal Basis for Processing (GDPR & PDPL Compliance)

We process your personal information strictly under the following lawful bases:

  • Explicit consent provided by you at the time of collection;
  • Performance of a contract, specifically to fulfill travel bookings and arrangements; and
  • Legitimate business interests, such as fraud prevention and improving our services.

With Whom Your Personal Information Is Shared?

When you reserve or purchase travel services through ITL World, we must provide certain of your personal information to the airline, hotel, car rental agency, travel agency or other involved third party to enable the successful fulfilment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. We may use non-personally identifiable information in aggregate form for statistical analysis.

Cross-Border Data Transfers

To provide the ITL World Services and depending on where you travel, transfers of personal information may be made both internally between ITL World and its affiliates, and externally to other third-party travel suppliers.

To protect your information, personal information transfers will be made as permitted by applicable law, including where necessary being subject to appropriate contractual clauses (such as those required by the KSA and UAE National Data Management Offices).

How Does ITL World Protect Your Personal Information?

Security measures have been integrated into the design, implementation and day-to-day practices of the entire ITL World operating environment. All payments on the ITLWorld.com site are Verisign SSL secured. This means all personal information you provide to ITLWorld is transmitted using SSL (Secure Socket Layer) encryption to provide a reliable end-to-end secure and authenticated connection. Unauthorized attempts to deny service, upload information, or change information are strictly prohibited.

Data Retention Periods

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Statement, or as required to comply with our legal, accounting, or regulatory obligations (such as tax laws or aviation security requirements). Once the retention period expires, your data is securely deleted or cryptographically anonymized.

Data Subject Rights (GDPR, KSA PDPL, UAE PDPL)

Under the EU General Data Protection Regulation (GDPR), the KSA Personal Data Protection Law (PDPL), and the UAE Federal Decree-Law No. 45, you possess specific rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary.
  • Right to Restrict Processing: You can ask us to pause the processing of your data under certain conditions.
  • Right to Data Portability: You can request your data be transferred to another organization in a structured format.
  • Right to Object & Withdraw Consent: You can object to our processing or withdraw your previously granted consent at any time.

Privacy Practices Regarding Corporate Traveler Information

ITL World obtains personal information from or on behalf of your employer, business partner, or travel arranger. Your employer or travel arranger is the controller of your personal information, and ITL World acts as a processor on their behalf. If you are a corporate traveler utilizing our tools, please direct specific privacy rights requests to your employer.

Changes to This Policy

ITLWorld.com reserves the right to change this policy at any time. Your continued use of our site following the posting of changes means you accept those changes.